Cybersecurity and privacy communications touch every facet of an organization and effect how business decisions are made, the promises made to customers, and the expectations of employees and partners. The effectiveness of these communications will drive business performance, bolster or damage the organization’s reputation, and impact legal exposure. Our approach is based on the art and science of linguistics and interpretation to ensure that complex issues are relevant and accessible to their intended audience.
Too often cybersecurity and privacy communications for boards and senior executives are ineffective because they are disconnected from business priorities, do not provide meaningful risk context, and rely on technical and legal language that is often confusing and distracting. The Providence Group works with organizations to tailor their board and executive communications based on corporate culture, alignment with business strategy and risk tolerance. We also develop and integrate meaningful metrics to drive decision making and improve organizational oversight.
Stakeholder cybersecurity and privacy communications are vital across all dimensions of an organization yet are rarely viewed as a holistic business imperative. Tailored communications, whether with customers, employees, vendors, or regulators are all essential to achieving business objectives and protecting corporate reputation. The Providence Group helps organizations overcome the three biggest impediments to effective stakeholder engagement: an incomplete understanding of who the stakeholders are, siloed and uncoordinated messaging, and appreciation of the varied audience expectations.